Irish Pensions & Finance is committed to protecting and respecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights.
It is the intention of this privacy statement to explain to you the information practices of Irish Pensions & Finance in relation to the information we collect about you and other users.
For the purposes of the GDPR the data controller is:
Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Who are we?
Irish Pensions & Finance provide financial advice to Public & Private Sector employees. Our team of Qualified Financial Advisors provide clients with the tools they need to set their objectives and reach their financial goals. Irish Pensions & Finance have agencies with a number of Life Companies in Ireland, allowing us to guide our clients through the application process.
Our Data Protection Officer can be contacted directly here:
How do we collect your information and what information do we collect?
The personal information we collect varies depending upon the nature of our services. We will endeavour to provide you with an overview of those categories of personal data our organisation collects and our purpose for using that data.
Our organisation collects personal data in the following ways if you:
What information do we collect?
The information we collect about you includes the following:
Information we automatically collect:
Why do Irish Pensions & Finance need to collect and store personal data?
In order to arrange your financial consultation, we need to collect your contact and employment details. During your consultation, we will need to collect personal data to allow us to assess your current financial situation and help you define your financial needs, goals, and objectives. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes, Irish Pensions & Finance would contact you for additional consent.
How will Irish Pensions & Finance use the personal data it collects about me?
Your Personal Data will be used to enable us to fulfill our contractual obligations in relation to your request for insurance, investment, protection, pension products, independent financial advice, and quotes.
1. Performing services for our clients and prospective clients – when you require insurance/investment products, we use your data to enable us to provide the required product
2. Statutory and other regulatory requirements – we are required to carry out various obligations which include:
3. Communicate and marketing to you – Irish Pensions and Finance will only contact you for marketing purposes once your explicit consent has been given, for example by email, written consent or online contact form.
We use the following methods of marketing communication-:
You can opt out of receiving marketing communications from us at any time by clicking the Unsubscribe button at the bottom of our marketing emails or by emailing firstname.lastname@example.org
4. Process claims – we will process your retirement claim and for this process, we will require ID, POA, PPS, employer information, salary, main scheme details, and previous pensions. Death, Illness and PHI claims are processed by the Product Provider.
5. To contact you if required or to respond to any communications that you might send to us.
6. To administer our site including data analysis, testing, research, statistical and survey purposes.
7. Carry out our obligations arising from any contracts entered between you and us and provide you with the information, products and services that you request.
8. Handling complaints – refer to our complaints policy
9. To notify you about changes to our service if applicable i.e. change in legal status, movements within staffing i.e. Financial advisor joins the company, leaves the company, any new departments opening within the company i.e. Mortgages, Retirements, etc
We need to ensure that we process your personal data lawfully. We rely on the following legal grounds to collect and use your personal data.
If you require further information on any of the above basis for processing your data, we can provide you with further details
The security of your personal data is important to us, we have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk. We have processes in place to protect your personal data from loss, unauthorised access, misuse, alteration and destruction.
Irish Pensions & Finance shall not keep personal data in a form that permits identification of data subjects for a longer period than is necessary.
Irish Pensions & Finance may store data for longer periods if the personal data will be processed solely for archiving purposes in the public interest, scientific or research purposes in the event of a future complaint or statistical purposes, subject to the implementation of appropriate technical and organisational measures to safeguard the rights and freedoms of the data subject.
The retention period for each category of personal data will be set out in our Retention Schedule (this is a template and should be amended to reflect your firm’s procedures) along with the criteria used to determine this period, including any statutory obligations we have. Should you require further information we would be happy to provide. Only include this sentence if you are and you have the information completed.
Special Categories of personal data
Special categories of data are sensitive in relation to your fundamental rights and freedoms and therefore require specific protection when processed as these could create significant risks to the rights and freedoms of individuals.
If we collect any special categories of personal data, such as health add any further special category here if needed data, we will either obtain your explicit consent or we will adhere to the Data Protection Act 2018. This Act allows us to process special categories of personal data for insurance and pension purposes. We will ensure we have suitable and specific measures in place to safeguard the rights and freedoms of you and the processing of your data. These measures relate to the below:
Data Subjects Rights:
We, Irish Pensions & Finance, facilitate the data subject’s rights in line with the data protection policy and the subject access request procedure. This is available on request.
Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.
Profiling – automatic decision making:
Irish Pensions & Finance may from time to time carry out automatic decision making (for example; Risk Profiling or insurance underwriting) where relevant.
You will be notified in advance of any instance of this and have the right to object to this at any time.
Your privacy is important to us. If you have any comments or questions regarding this statement, please contact us on (01) 829 8500 or email email@example.com
Privacy notice/ statement changes:
When we update this Privacy Notice/Statement, we will post a revised version online. Changes will be effective from the point at which they are posted. We would encourage you to review our Privacy Notice so that you are aware of updates.
This privacy statement was last updated in March 2022.
3rd Party Privacy Statements:
New Ireland Assurance -> https://www.newireland.ie/utilities/privacy-statement/
Aviva -> http://www.aviva.ie/privacy/
Zurich Life -> https://www.zurich.ie/privacy-policy/
Standard Life -> https://www.standardlife.com/sl/privacy-policy.page
Irish Life -> https://www.irishlife.ie/privacy-notice
Friends First -> https://www.friendsfirst.ie/privacy/
Royal London -> https://www.friendsfirst.ie/privacy/
Blackbee -> http://blackbee.ie/privacy-policy-documents/
Broker Information Services -> https://www.bis-platform.com/PrivacyNotice.pdf
Constant Contact Email Provider-> https://www.constantcontact.com/legal/privacy-notice
Facebook – > https://www.facebook.com/policy
IPF Irish Pensions and Finance Ltd, trading as Irish Pensions and Finance, is regulated by the Central Bank of Ireland.