Lorna began working in Irish Pension and Finance in April 2017 as an Administrator.

Lorna transitioned into the Client Services Department as an Administrator in February 2018. Since then, she has played a pivotal role in developing the department into a key internal function focused on quality control and business retention, all while consistently prioritising the best interests of our clients.

In January 2021, Lorna was promoted to the role of Client Services Manager. Since then, the team has expanded to include three Client Services Administrators.

In October 2022, Lorna was promoted to the role of Compliance Officer, recognising her strong commitment to regulatory standards and her depth of knowledge in compliance practices. In this role, she is responsible for overseeing the firm’s adherence to regulatory requirements, supporting the development and implementation of internal policies, and ensuring ongoing alignment with industry best practices. Lorna plays a key role in conducting quality control audits, monitoring risk controls, and delivering compliance training across the business.

Lorna has successfully completed the QFA, RPA, and a Professional Diploma in Compliance, Lorna is currently pursuing an MSc in Compliance.